Return & Exchange Policy

We want you to love your purchase! If you are not completely satisfied, you may return or exchange your order under the following conditions:

Eligibility for Return/Exchange:

• ✅ Items must be returned within 7–14 days of delivery.

• ✅ Products must be unused, unworn, and unwashed.

• ✅ Tags, labels, and original packaging must be intact.

• ❌ For hygiene reasons, lingerie, innerwear, and undergarments cannot be returned once worn or tried on.

Return Process:

1. Contact our Customer Support team with your order details.

2. Pack the product securely in its original packaging.

3. Ship the item to our return address (provided by our team).

Refunds:

• Refunds will be processed within 5–7 business days after we receive and inspect the returned item.

• Refunds are issued to your original payment method.

Exchanges:

• Exchanges are allowed for size or color issues, subject to availability.

• If your preferred size/color is unavailable, a refund will be issued.

Non-Returnable Items:

• Discounted or clearance sale items.

• Lingerie or intimate wear that has been tried or used.